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Return Policies

Our goal is to see that you are completely satisfied with your purchase from Barefoot Beachcomber.  Should your selection not meet your expectations, we will be happy to process a refund but do ask that you return your items to us within thirty days of receipt.  Please include a copy of the original invoice and make a notation as to the reason for your disappointment as well as whether you are seeking a refund,  a future credit with Barefoot Beachcomber or an exchange for a different item.   We regret that postage charges are non-refundable.  Should you receive an item that was damaged in shipment, kindly notify us right away via 1-877-212-3224 or support@barefootbc.com and we will make arrangements for the return.  All refunds are processed according to the type of payment made at the time of purchase. 

 

Warranty Policies

All hand-crafted selections are warranted against defects for one full year.  Items may be returned for repair at any time and whenever possible repairs will be made.  All other jewelry selections are warranted against defects for six months from date of purchase.  Items may be returned at any time for repair and whenever possible repairs will be made for a nominal fee.  Art is warrantied to be received to your satisfaction and is not warrantied beyond the 30 day satisfaction period.

 

Shipping Policies

All purchases of art include shipping ,handling and if appropriate insurance charges in the price.  Art is shipped directly from the artist and every effort is made to have your purchase on its way within one week.  Kindly inspect your purchase upon arrival to ensure that no damage has resulted and that you are pleased with your selection.  Should problems occur, please contact Barefoot Beachcomber at 1-877-212-3224 or support@barefootbc.com at your earliest convenience.  All sales of art are final after a 30 day inspection period.  Should you choose to return your purchase we need to be notified to expect the item and the postage and handling charges are at your expense.  Proper insurance on the item is required.  You will only be reimbursed for the shipping, handling and insurance charges if the item was damaged upon arrival.  

Purchased jewelry is shipped within 48 hours.  You will be notified via email at time of purchase if it is necessary to delay shipment beyond that time.  Our standard USPS charge for first class mail is only $5.00 and includes handling.  You may also choose priority mail for slightly more.  Overnight packages are shipped Federal Express and are offered at our cost without a handling charge.  Choose the shipping method you prefer and the charges are added at the time of check out.    

 

Payment Policy

Payments are processed at the time of the sale and we accept Visa, Mastercard, Discover and American Express via debit or credit.  As our goal is your complete satisfaction, should concerns arise please bring them to our attention for resolution before disputing a charge.